IoT, M2M, Data Analytics & Public Policy

IoT, M2M, Data Analytics & Public Policy


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As we look to the future, we can expect the next wave of technology will involve more mobile connectivity – especially for the Internet of Things. I like stats – so here are a few from Cisco:

  • Global mobile data traffic grew 81% in 2013, and it grew 105% in Latin America alone last year.
  • Globally, machine-to-machine (M2M) modules are expected to grow from 2.3 billion in 2013 to 7.3 billion in 2018.

Colombia’s Communications Regulation Commission held its 9th International Workshop on Regulation Cartagena, earlier this month. The event included public and private sector representatives from Latin America, Europe, Australia, and the U.S. I was pleased to have the opportunity to participate and talk about the industrialization of the Internet.

AT&T has seen increasing demand for M2M solutions. We have 17 million connected devices on our network – wearables, homes, cars and more. The growth of the Internet of Things and M2M will also drive Data Analytics. Almost every business can improve its products and services by analyzing existing data in new ways. Information on energy use can improve distribution allowing for tailored rates, more accurate bills, and increased efficiency.  Data can be useful for urban planners including making adjustments to the transport network of a city.

For AT&T, data analytics can help with things like improving customer care, making sure our websites are easier to understand, and especially with fine-tuning our network.

Six years ago, we measured the quality and performance of our wireless network primarily through vans that drove around with cell-phone antennas sticking out of the top, auto-dialing. That gave us thousands of data points. Today, we aggregate and analyze billions of data points in real-time to derive insights that help manage our network and deliver a better experience.  We can analyze factors known to correlate directly to customer satisfaction including everything from dropped calls to the local terrain to social media posts that can offer us data on issues.

To see these benefits, there are a few essential elements. Here’s a quick recap of some of the points that I made in Colombia:

  1. Premier Network: AT&T invested $119 billion in the last six years – more than any other public company in the U.S. AT&T expects to have fully transitioned our customers from decades-old, legacy technologies to an all-Internet Protocol network architecture by 2020. We continue to work closely with policymakers in the U.S. as we make this transition.
  2. Investment-friendly policies: The importance of investment has never been clearer than during the mobile Internet revolution. To sustain investment across our industry while driving competition, it’s important that policymakers promote modern, flexible polices that encourage growth for this fast-moving industry.
  3. Spectrum: It’s the lifeblood of the mobile Internet – it influences everything else. The growth of mobile data traffic will also require greater radio spectrum to enable this increased connectivity. Ensuring device connectivity and sufficient bandwidth for all of the uses of wireless sensors will require careful planning.
  4. Customer Trust in Security and Privacy: AT&T has built multiple layers of security into our network, and we are committed to being clear and transparent about how we protect the privacy customer information. It is important policymakers in all markets around the world optimize the important policies related to security, privacy and innovation, so people can continue to benefit from cross-border technology and communications with confidence.

As we progress this, we will strengthen the framework that allows economies across the globe to use new digital technologies for the greatest societal benefit.

– See more at: http://www.attglobalpolicy.com/iot-m2m-data-analytics-public-policy/#sthash.Ajaxo3B0.dpuf

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