Aggressive customers are almost everywhere in the Netherlands, according to the findings of a new survey commissioned by the Dutch retailors’ association Detailhandel Nederland.

The findings, which were published on October 7, are rather shocking. According to Dutch News online, it is becoming a social problem.

Bert van Steeg, who is in charge of shop criminality at the organisation, said: “The survey showed the main reasons for aggression against shop staff were complaints by unhappy cust...


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