Digital diplomacy is a tool to reach people

But not a replacement for traditional diplomacy

With the EU institutions being accused of being distant from the European citizens, one change the EU has made is the introduction of social media tools, such as Twitter, Facebook and so on. The first steps into the digital world were taken by then commissioner Margot Wallstrom, who started a weblog to the horror of most of her colleagues.

Today, a weblog is seen as a very useful tool and some commissioners, such as Commissioner Georgieva, have used it very effectively.

Debora Serracc...

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